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Posted by on Jan 29, 2015 in Blog | 0 comments

Numb to the News

One of the casualties of information overload is information fatigue. We know so much about so much – so much information competes for our attention – that...

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Posted by on Jan 28, 2015 in Blog | 0 comments

Mea Culpas

In 2006 I wrote an article for the Harvard Business Review titled, “When Should a Leader Apologize – and When Not?” The question of when it is wise publicly to...

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Posted by on Jan 24, 2015 in Blog | 0 comments

Jaded

Charlie, a member of my immediate family, is a 21 year old student at a college in Boston. He is relentlessly nice and upstanding, known to every family member for his...

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Posted by on Jan 16, 2015 in Blog | 0 comments

Nobody Knows Nothing

When I was a graduate student at Yale I received a master’s degree in Russian and East European Studies. So, though I did not ultimately concentrate (my doctoral work)...

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